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refund!
i recently had ordered something but returned it. the seller sent the refund but not all of it went through. the tax and some change is what isnt showing in the refund that is processing. how do i get my money back. ebay doesnt make it easy to reach out for help.
3 comments
house*of*paws
Mentor1 year agoHi @jre2715
Your seller cannot refund the tax, since they didn't collect it. eBay will refund the tax portion if the return was processed correctly.
Did you file a 'return request' prior to returning the money ... or did you just send a message to the seller about wanting to return the item?
jre2715
OP1 year agoi started the return on ebya after i went to my recently purchased items list and went from there. the item has been received by the seller already, my refund it processing. i spent $27.75 on the item shipping was $5.21 tax was $1.57, however it appears the shipping is what i havnt received yet not the tax. anywho its $22.23 that im about to receive. not the FULL amount of $27.75, which is the issue. i should receive the full amount in return since that is what i paid. on any other purchase in the past there has been no issue. i guess i will just have to be patient and reach out to support on ebay in a few days if it is not resolved properly.
myangelandmyprincess
Mentor1 year agoWhat was the reason for the return? If it was for changing your mind on the purchase then a seller can refund just the item price.