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Refund
Item has been lost in shipping. Seller has stated they will give me a refund but I need to initiate the refund. I can’t find anything to request refund. Been going back and forth with seller since March.
1 comment
inceptions
Mentor2 years ago@bpositivedj2010
Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.
It sounds like you have missed the deadline to open a case, so if you funded your payment fhrough PayPal, open a case there... or through your credit card company.
If there is a next time, be sure you keep an eye on the deadlines to take advantage of the Money Back Guarantee.