refund

Question

can anybody help me get a refund from this seller. royalett_dvd about giving a refund on my purcgase of a dvd call manic. He sent me a screener and he knew what he was doing. Here is the tracking number that I sent him he received it on march 28,2024 9549 0132 6379 4085 9656 78'

vince

twinkling.smile · Answer

@classicvideosci68

Ebay protects your purchase for 30 days after the estimated or actual delivery date or within the seller's stated returns window, whichever is longer, through eBay's Money Back Guarantee.

Prepare yourself for a return. Start with opening a return request for an item that doesnâ€™t match the listing.

This is the guide for all kind of returns, including items that donâ€™t match the listing.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

From the wrong item, you have to make pictures (at least 1) and upload them.

The seller has to accept the return and provide a return label. Or send shipping money, before you return with tracking.

The seller has to provide a clear return address.

Ask eBay to step in, if the seller doesn't cooperate. You can do that 3 full business days later.