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Refund
Buyer paid for item, but item got damaged before I could ship
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Buyer paid for item, but item got damaged before I could ship
disneyshopper
Mentor2 years agoGo to
Seller Hub > Orders > Awaiting shipment
Locate the order, click the down arrow, select Cancel order > Select Out of stock/damaged, submit.