Locked
Discussions in this board are limited to the original poster and Community Mentors
Refound question
Why does it say you need to update your payment method when you use your bank card to refund your buyer?
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Why does it say you need to update your payment method when you use your bank card to refund your buyer?
inceptions
Mentor3 years agoIf it was not delivered, but lost, and if you insured, you can file an insurance claim. If it was delivered to the address the buyer provided at checkout (and what shows on the order details), then you did not have to refund. If it was stolen after delivery, you are not responsible.
What does tracking show? That will determine what to do (if you had it to do over again).