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recieved an item not order.
An item in the basket was NEVER CHECKED OUT. The same day called customer service explained and asked them to cancel. She suggested I must contact the merchant for canceling, and she said I have 2 days to cancel. Did contact the merchant, and the reply was item had already been shipped. Today received the item and trying to contact customer service 3 times no representative answered my call. Don't know what to do. I am disappointed in E bay. Please let me know how can contact to live person. Thanks.
1 comment
kensgiftshop
·3 years agoA buyer can only ask to have an order canceled.
Sellers are not required to cancel orders.