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Receiving damaged purchase.
New to eBay. Bought a piece of stereo equipment. It arrived damaged. What do I do?
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Discussions in this board are limited to the original poster and Community Mentors
New to eBay. Bought a piece of stereo equipment. It arrived damaged. What do I do?
wooden_flower
Mentor3 years agoGo to your purchase history - select return this item. Click see more under the reasons and select does not match the description, and follow the prompts.
The seller has 3 business days to send you a return label or a refund. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.
Then message the seller and explain the damage.