received wrong Order number 04-11433-81734

Question

hi.my Order number 04-11433-81734i have order item 30ml and receved item 10 ml.
I would like to receive an immediate refund for this product. I cannot send the product back to the seller because the shipping costs me the same as the product itself. The seller can come pick up the product from me.

twinkling.smile · Answer

@liat871_123

For an item that doesn't match the listing, you can request a return. The seller will send you a free return label if they want the 10 ml back. So, no worry.

This is the guide for all kind of returns, including items that donâ€™t match the listing.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

After 3 full business days you can ask eBay to step in if the seller doesn't cooperate.