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    Discussions in this board are limited to the original poster and Community Mentors

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    Received Items for another buyer
                     

    Hello.

     

    I received 5 items address to a different person but at my address.  I am not sure who this person is or what the items are.  The Ebay order numbers are on the packages and I would like to know how to return these and make sure that this person doesn't use my address again.

     

    Thank you

     

     

    lazyholmes15
    lazyholmes15
    89View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings

    @lazyholmes15   You can mark the packages as return to sender.    As for making sure it doesn't happen again that can be difficult.   

     

    You can contact customer service and see if they can locate the seller by the order number.  

     

    Here's how to contact eBay general customer service:

    eBay agents are working from home so you have to request a call back or live chat.

    1. CLICK THIS LINK:
    https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

    2. Request a call back

    Monday to Sunday 5:00 am to 09:30 pm PST

    3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

    https://x.com/askebay

    https://www.facebook.com/ebay

    https://www.instagram.com/ebayforsellers/

     6am to 6pm PST

     

     

                                           
                                                                                     
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