Locked
Discussions in this board are limited to the original poster and Community Mentors
Received fake item
I’m so bummed I just received a fake coach Nolita bag! Instead of only making a return how do I notify eBay?
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
I’m so bummed I just received a fake coach Nolita bag! Instead of only making a return how do I notify eBay?
jacbarcollectibles
Mentor1 year agoYou report it to eBay by filing an "Item not as described" case and returning the item to the seller for a full refund.
You have 30 days from the date of delivery to open an “item not as described caseâ€. This overrides the sellers return policy. Go to your Purchase History and find the item. Then under “More actions†click on “Return item†and then select the reason for the return as “doesn't match description". It may ask you to attach a photo so the seller and eBay can see what was received. After this time has passed you would have to go to your payment source to see what help they can give.