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Received defective item
I received a defective item but the seller doesn't accept returns. Am I stuck with it? Ebay won't allow me to start a return request...
Thanks for any guidance you could provide.
2 comments
kensgiftshop
·2 years agoNo returns is only for remorse returns.
When you receive a defective item, you're covered by the MBG and it overrules the sellers no returns.
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
inceptions
Mentor2 years agoYou'll be able to start a return if you choose the reason that the item is not as described.