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received a damaged item
what is the next step. file a claim with the shipper, file a claim with ebay
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Locked
Discussions in this board are limited to the original poster and Community Mentors
what is the next step. file a claim with the shipper, file a claim with ebay
kensgiftshop
·3 years agoYou're covered by the MBG.
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.