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Reaching a live agent is impossible
I have tried numerous times to speak with eBay to ask for their support but to no avail. Reaching a live agent is impossible.
6 comments
eburtonlab
Mentor4 months ago@dvdig
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
dvdig
OP4 months agoThank you for the reply!
I have been an eBay member for 31 years and never experienced this problem.
I've for days in a row used every conceivable method/option to generate the Call us/Have us call you link to no avail.
I am going to follow your lead and try Instagram.
Thanks again!
eburtonlab
Mentor4 months agoYou are most welcome -- good luck!
dvdig
OP4 months agoHello, This has become a nightmare. I am unable to log into Instagram. They don't recognize me. Do you know another way that I can get into eBay or if its possible to get a new Instagram account?
dvdig
OP4 months agoHello again,
I am sorry for all the interruption. I just now managed to set up a new Instagram account and sent a request to speak with a live eBay agent.
BeWell Always and may God bless you.
dvdig
OP4 months agoSorry for the redundancy. I am prompted to reply, so Thanks again. Be Well Always, Dennis