Re: Order 08 - 10989 - 26490

Question

This is the Messege I recieved from your company on Feb.21 - 24 07:30Re: Order 08 - 10989 26490 At this time I dont Know nothing about my money.What are you going to do in respect?

comics-scifi-collectibles · Answer

@bigdolphynbay This is volunteer help, we can't look at order numbers.

Did you not receive an item?

If your package is late arriving this is what you do:

Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late. If tracking shows movement I recommend waiting a week or so for postal service delays.

You have 30 days from the last estimated delivery date to file a refund request on eBay.

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.