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    Re-open closed return
                     

    I purchased a bedspread and it did not fit the bed. I opened a return and as I was preparing the item for shipment, I noticed the bedspread had what looked like water stains. I went to edit the refund/ return request and was unable to edit it, so I closed it so that I could add that the item was defective so that I would not be charged for the return postage, and the system will not allow the existing return to be re-opened nor will it allow a new return to be initiated, so I am stuck with the item.

     

    any insights would be greatly appreciated.

    tidysave2010
    tidysave2010
    925View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    mr_lincoln

    mr_lincoln

    Mentor2 years ago
    5042View listings

    Hi @tidysave2010 

     

    Once you close a return claim in eBay you are finished.  While you can use PayPal for a return up to 180 days or a credit card charge back the fact that you closed the return might be an issue.

     

    I would use it as a paint cloth ... 

                                           
                                                                                     
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