Question I bought a counterfeit coin that is a fake Morgan dollar and I asked for refund

Question

The seller told me throw it away and he will refund the money then changed his mind I don't want him to re sale it to some poor buyer

gosimus · Answer

@wilhend_7835 < I don't want him to re sale it to some poor buyer > As advised, open a return with the reason "didn't match description" or equivalent wording eBay uses nowadays. The seller can require you to return the counterfeit coin, that's the rules and neither you nor we can change them. However, when the seller gets enough returns for not as described, eventually eBay will strip him of his ability to sell anything. Your return will contribute to the seller's record that eBay considers "enough" although they don't tell us how many is enough.

eburtonlab · Answer

@wilhend_7835

The way to make the seller face consequences is to start a "not as described" return and be prepared to ship the item back if the seller provides tracked return shipping. If the seller does not cooperate, after three business days you can ask eBay to step in and force a refund without shipping the item back.

Counterfeit items are not allowed to be listed on eBay at all. No one is authorized to sell counterfeit items. That fact alone does not stop some people from trying to sell them, however.

The problem is that unscrupulous or uninformed sellers can list genuine items and then deliver counterfeit items.

It is not always possible to look at a listing and know in advance exactly what, if anything, the seller intends to deliver. For one thing, a scammer can simply copy a listing from a genuine seller, using a genuine photo of a genuine item.

Except for a few specific categories of items that go through authentication, eBay never sees what the seller ships or the what the buyer receives, so there is nothing for eBay to check unless someone complains about what was received by invoking eBay's money back guarantee.

Sellers are responsible for the descriptions they provide, and buyers should not assume that eBay screens the listings in advance.

As long as counterfeits exist and there are folks trying to sell them, buyers will still have to be on the lookout for them, and avoid deals that are obviously too-good-to-be-true, whether they are being sold by accounts registered overseas or by domestic sellers wittingly or unwittingly buying counterfeits from overseas to sell here.

Buyers that doubt their ability to distinguish a genuine article from a counterfeit one should only consider purchasing from trustworthy sellers that have an established reputation for delivering exactly what was described, and should avoid deals that are too-good-to-be-true, or deals that are offered by inexperienced sellers that might disappear soon after the transaction is made, or else be prepared to get items authenticated by trusted sources within thirty days to be able to take advantage of eBay's money back guarantee.

theshoppingmom2 · Answer

@wilhend_7835 Have you open a case?