Question About Scammer
I had this buyer purchase a book set from me for way more then I was selling the set for, which caused to me to expect that a scam was happening from the start. This is the text from them regarding the next steps. How can I get them IP banned from Ebay and reset my Auction?
1 comment
comics-scifi-collectibles
Mentor3 years ago@rymclaf_76
Tips for staying safe selling:
Never share contact information before an item is paid for using eBay checkout. All messages are made using eBay messages. You must ALWAYS ship to the address on the checkout page to have seller protection for proof of delivery.
Stop talking to the scammer and do the following:
When a buyer doesn't pay ( they won't pay) you can cancel the sale after 4 FULL DAYS so on the 5th day cancel as buyer hasn't paid. This gives the non-paying buyer a strike on their account and they also will not be able to leave feedback. Then you relist.
Unpaid items:
https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=1
Report the buyer using the appropriate reason if they suggested taking the sale offsite or attempted another type of scam: https://spd.ebay.com/RBASellerHub
Add the buyer to your blocked buyer list:
https://www.ebay.com/bmgt/BuyerBlock?
Have you set up buyer requirements in account settings:
1. Exclude shipping locations
https://www.ebay.com/ship/prf/excludeRegions
2. Block buyers whose primary shipping address is in a location I don't ship to AND block buyers with 2 or more unpaid in 12 months.
https://www.ebay.com/bmgt/buyerrequirements
When you relist you may wish to consider listing as Buy It Now with immediate payment required, NO auctions and NO best offers.
To have the immediate payment required option you will need to use this listing form using Buy It Now and check the IPR box:
https://www.ebay.com/sl/prelist/suggest?sr=shstart
The IPR box is located by selecting edit all fields in the payment section then click on the blue hyper link for Payments Managed by eBay. On the next screen you will have the option for Immediate Payment Required.