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PWE arrived, but no card inside.
Any insight on what to do? Over 1,100 sales and this is the first time this happened. Buyer had PWE show up, it scanned, showed delivered, but it’s torn and no card inside and has the infamous “we care†ziploc. See images. They opened a request and I have the options as a buyer to offer refund or accept return, but there’s no point in the return with no card even being there. What’s the possible outcome here so I don’t lose out on the card I bought and the refund I would have to send out? Any help would be great, thanks.
 
 
 
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