purchased samsung galaxy s23 ultra not working in less than 90 days
I purchased a Samsung galaxy s23 ultra and 3 days ago the screen started to turn green and then it will not respond for a couple of minutes. Contacted the seller and i did not receive any response. Then, I contacted Samsung and they told me that the screen is not original, it has been replaced. they tried to run the Samsung diagnostic tools but it will not run. So, I received a fake device which is not what the seller described. Is there something that i can do about it, to get my money back? I already contacted the seller and received no response.
1 comment
rfmtm
Mentor1 year agoBest you can do now is open a dispute through the payment processor.