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Purchased items
I wish eBay could go back to where one was able to select which part of the globe a buyer would want do business. In other words, if I want to buy items listed in North America and nowhere else, I was able to make that particular selection. Now days you can't. when item is purchased it tells you that it will arrive by a particular day(give or take a day or two). Well, that day is just about up and there's no tracking number and no way to see status of your order. Than the delivery day changes to about another 6 days.. Come to find out that package comes from overseas. It is misleading and to add to it, frustrating when seller doesn't even gets back to you. Wish eBay could change that.
disneyshopper
Mentor2 years agoWhen you do your search, and the listings come up, you need to scroll down down down. Look to the left column, and you can then narrow your search.
disneyshopper
Mentor2 years agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back. Do not go to the original listing, as that estimated delivery date will change as each day passes.
If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.
You will want to report the seller for Item Location Misrepresentation. Go to your purchase history and click on the listing with the item. On the next page, click on the link next to the title of the item that says "See original listing". That will take you to the actual item listing you purchased from.
Scroll down the page until you find the Report Item button. (It is a box near the bottom of the page when using the app. If on a PC, you will find it above the description on the right hand side.) Click on Report Item and the report will appear.
On the first drop down box titled Report Category, select "Listing practices". On the second drop down entitled Reason for Report, choose "Other listing practices". Then the last drop down for Detailed Reason, select "Item location misrepresentation." Then click Continue. Another box will appear for you to make a brief note in. Identify yourself as the buyer and explain your issue in just a few words. Then click Submit. As the actual buyer, your report will be given greater weight.