purchased item not in my purchase history

Question

I purchased an item using paypal monthly plan and the item is not reflected in my purchase history. I checked with paypal agent and they don't have a breakdown of what my paypal plan paid for. Paypal told me to check with ebay. I can not find any customer service related # for ebay. I have a substantial amount of $ tied up in this transaction. Please help!

mr_lincoln · Accepted Answer

Hi @djd28 Sometimes we see that Buyers accidentally purchase as a Guest. Below is what we advise them:Whether you purchased as a Guest intentionally or accidentally here is what we advise:First, you are covered by the eBay Money Back Guarantee for 30 days from receipt:  eBay Money Back Guarantee policyNext, you may have inadvertently purchased as a Guest so you will have to log OUT of your eBay account to do anything with the Guest purchase.  The email you received should have a l...