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purchased item but being sent to my old address
hi, i purchased an item but its been sent to the wrong address. is there anyway to change the address even though its already been shipped? usps says i have to wait for it to be returned. is this true?
2 comments
lady_madonna
Mentor1 year ago@shrik_9
You cannot change the address after you have purchased/paid & item shipped.
Did you file a forwarding order with the post office? If so, your package would be fowarded to your new address.
eburtonlab
Mentor1 year agoChanging an address for a current order:
Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.
The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.
If the item has not shipped yet, the seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.
Changing an address stored in the eBay account for future orders:
Go here to update all the various addresses associated with your account:
https://accountsettings.ebay.com/uas/addresses
Make sure your preferred shipping address is set as your Primary Shipping Address and any old addresses are deleted.