purchased extra labels for the same package

Question

i purchased a label for a package and the screen went back to purchase a label ,for the same product. Dummy that I am I did it 3 times and was charged for 3 labels. Checked the paper and the quay . paper was fine ,quay was empty? Switched to another printer it printed. I have now paid for 4 labels can I get a refund?

inceptions · Accepted Answer

Hi @csservices

You can cancel a label within 28 days of purchase here:

https://www.ebay.com/ship/lmng/labels-history/my-ebay

It will take about 14-21 days for the refund to come through.

More information here:https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=1&query=Printing%20and%20voiding%20shipping%20labels&intent=void%20a%20lable&lucenceai=lucenceai#section3

comics-scifi-collectibles · Answer

@csservices Just wanted to add that in the future you can select Download label to reprint it.https://www.ebay.com/ship/labels/seller-hub

Don't select get another label or as you found out you are charged for each new label.