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purchased counterfeit products from China
I ordered 2 sets of Elixir acoustic guitar strings.. the package arrived and I was so disappointed to find that the Elixir brand strings were FAKE and a very poor attempt to copy the original.. I checked both sets and they were both fake. I immediately contacted the seller (or at least I tried) but they did not respond.. I sent several messages to them explaining the issue. I finally got a response from them. they are making demands that I give them a good review and then they will issue a refund. this transaction started 12/21/22 and I still have not heard from them.
the $20 dollars is not the issue to me,, but fake, cheap knock offs just aggravates me. I am sure that I am not the only person who has received this kind of product. THIS KIND OF SELLER SHOULD NEVER BE ABLE TO POST ITEMS FOR SALE.
Still no satisfaction with the seller, and no response from eBay. PayPal tells me to go through eBay and eBay says go to the seller.... and the circle jerk continues.
I will NEVER order anything that comes from anyplace other than the United States of America 🇺🇸 lesson learned.
disneyshopper
Mentor3 years agoGo to My ebay > Purchase History and select RETURN THIS ITEM. For the reason, select Not as Described. You will need to click on More actions. The seller will have 3 days to reply. If no reply, then click the link to Ask ebay to step in. If the seller accepts the return, he is responsible for supplying a prepaid shipping label. Print out the label, affix it to the box, and make sure the carrier scans the label. Once tracking shows DELIVERED back to the seller, he has 2 days to refund you. If no refund, go back to the case and click Ask ebay to step in, to force the refund.
If the seller is from another country, s/he will have to send enough funds to cover return shipping, because the seller cannot provide a shipping label good in this country, or refund in full without having you return the item. If the seller does neither, click on the link to Ask ebay to step in, when it shows up in the case.
mega-ma-roo
·3 years agoHow to request a return through My eBay