Purchased Cellphone Poor Service

Question

I'm in the US. I purchased an "unlocked" cellphone shipped from China. The cellphone doesn't have good data network access. I've was approved for return and refund. The seller wants me to pay for "FREE RETURN" and be reimbursed for shipping cost. The cost to ship back would be higher than the purchase price. The seller is suspect, wanting me to pay for the phone and return shipping up front.  They have stopped communicating when I informed them of the cost to ship from US. ebay lacks a huma...

comics-scifi-collectibles · Accepted Answer

@dantz-donn    If the seller offers Free Returns or the item is Not As described  " defective"  then you file a return request and follow these steps.   If the item is not as described then the seller pays return shipping even if they are in another country.  HOWEVER they can not send a return shipping label since eBay labels are all for US shipping services.   The seller has to send the money to pay return shipping to your PayPal account BE...