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Purchased an item from a seller that said it was a new product when it has definitely been used
To my product has been used when the seller said it was not used it was new
1 comment
inceptions
Mentor2 years agoHi @matpow_6725
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.