Purchased a car seat for my automobile, it came in the wrong color, I wanted white they sent grey

Question

lady_madonna · Answer

@dustybr156

If you ordered a white seat and the seller sent you a grey, you can file a Return Request, specifying "wrong item received" or "not as described"

Go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return.
The seller will have 3 days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 days after you filed the Request and ask Ebay to step in.