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Purchase not paid to seller
Hello, I ordered 3 items totalling $26.+. After receiving updates from 2 sellers a third seller who I contacted informed me that he had not been paid and after several attempts informed me he was going to cancel my paid order. My bank account reflects the third item had been paid. Now, I am not only out of the item I did pay for I am also out of the $11.99+ I agreed to pay for.
I have filed a complaint with the FTC and intend to file further complaints. I don't know where things have gotten stuck at. One thing I do know is that I purchased a 12oz coffee cup and agreed to a $9.99 price and it was initially going for $24.99. I wonder whether that seller sold the cup for $25.00 rather than agreed price. I used the eBay computer assistant and I spoke to someone via email who transferred me to someone na!ed Jefferson. Eventually, Jefferson asked me wait while he caught up and then hung up.
inceptions
Mentor2 years agoThis situation is easily handled through eBay.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
If the seller already cancelled the transaction, then you were refunded at that time.