Ebay call center, I have four time asking what happened to my purchase history. And 4 x been told I have to download it and x4 I have download it and x4 I get about the last 3 months
Reports take a week to generate, and then you must use the resulting link within another week before it expires. Transaction data is quite basic: item name and number, date, price, shipping, seller username. No pictures or descriptions.
eBay does not have a public number for customer service, so what number did you call? To contact eBay by phone you must request a call back from the UK site.
lady_madonna
Mentor2 years ago@piplaw1665
What is wrong with your Purchase History, and WHO has lied to you 4 times?
piplaw1665
OP2 years agoEbay call center, I have four time asking what happened to my purchase history. And 4 x been told I have to download it and x4 I have download it and x4 I get about the last 3 months
eburtonlab
Mentor2 years agoAt one point, using a desktop browser I saw Purchase History options going back seven years.
If you do not see that, try these US links:
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ACURRENT_YEAR&page=1&moduleId=122164&pg...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ALAST_YEAR&page=1&moduleId=122164&pg=pu...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ATWO_YEARS_AGO&page=1&moduleId=122164&p...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ATHREE_YEARS_AGO&page=1&moduleId=122164...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3AFOUR_YEARS_AGO&page=1&moduleId=122164&...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3AFIVE_YEARS_AGO&page=1&moduleId=122164&...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ASIX_YEARS_AGO&page=1&moduleId=122164&p...
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ASEVEN_YEARS_AGO&page=1&moduleId=122164...
All years (may default to a shorter span, though):
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3AALL_YEARS&page=1&moduleId=122164&pg=pu...
Last 60 days:
https://www.ebay.com/mye/myebay/purchase?filter=year_filter%3ALAST_60_DAYS&page=1&moduleId=122164&pg...
You may be able to spot some transactions on your feedback page if you exchanged feedback.
To download a report of your purchase history you must select a valid date range first.
You can request a report of your older transactions here:
https://www.sarweb.ebay.com/sar
In the UK, try this:
https://www.sarweb.ebay.co.uk/sar
Reports take a week to generate, and then you must use the resulting link within another week before it expires. Transaction data is quite basic: item name and number, date, price, shipping, seller username. No pictures or descriptions.
piplaw1665
OP2 years agoI phoned call center
eburtonlab
Mentor2 years agoI phoned call center
eBay does not have a public number for customer service, so what number did you call? To contact eBay by phone you must request a call back from the UK site.