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Purchase history doesn’t show my purchase
I need to return a purchase. Seller acknowledged it is the wrong item- not as listed. Item doesn’t appear in purchase history so I cannot initiate a return. Chat assistant no help.
1 comment
disneyshopper
Mentor2 years agoIs it possible you made this purchase as a guest?
Purchases made as a guest are separate from purchases made as a registered member (that is why it is not in your Purchase history). You will need to sign in using the email address you used as a guest along with the PASSCODE that ebay sent you. Then you should be able to file a Returns Request.