Purchase and return of a item
Ebay is absolutely no help with customer problems, I bought a item from a ebayer, it got damaged because of poor packing, the seller tells me he is going to leave me bad fed-back because I left him bad feed-back because he couldn't get anything done and blamed all the problems on bad weather, other people, but never the fact that he didn't know what he was doing.........I understand that ebay doesn't allow retaliatory feed-back, so If he does I won't know how to remove it (I have 3800 pos feedhack) He has (75 feed-backs) Why does ebay leave customers hanging like me and offer no real way for us to fix them.........I only buy stuff on ebay, never sell anything.......Lets see if anyone from e-bay answers this letter, I bet not.............Will
disneyshopper
Mentor1 year agoebay will not reply here. This forum is manned by volunteer buyers and sellers who have years of experience using ebay. Sellers cannot leave negative feedback. If the seller leaves a positive with negative wording, you can contact ebay and they will remove it.
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