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Purchase an item from my existing account with a different name listed? How is this possible?
Hello everyone,
I'm in a situation here, I've recently purchased an item and for some reason my account was listed with a different account name??? First, when viewing the item on ebay, the item was listed in french, so I've switched it to english. Then I was asked to type my password, so I did. My first main account appeared. But the purchase was already made with a different account??? Same address though, only to realise when viewing my purchase information slip, that it was listed with a different ebay account ??? Now, I cannot view my purchase listed??? I get this message " Attention! Your account may have been accessed by a third party etc........I Also cannot contact the seller anymore???
Now I'm stuck with another ebay account I didn't ask for ?
Since when my main ebay account was listed with a different account name?? How is this possible???
Is this a glinch from eBay?
Any help would be appreciated, Thanks
eburtonlab
Mentor2 years agoIt sounds like you inadvertently created a second eBay account and used it to make a purchase.
Sign back in to that account to deal with your purchase.