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Punishing Sellers Who Tried To Help Buyers
eBay is so unhelpful when a buyer files (I am the seller) a case stating that he has not received the delayed item but in fact, it has arrived at the respective country (U.S.) and only because USPS kept holding it. I even wrote a letter to USPS asking about the situation, kept updating the buyer, and explained the whole thing to eBay. And yet eBay has decided because I did not provide a tracking number (it's the same tracking number since day one) therefore I am going to lose all my money, my goods, and the postage fee!
What kind of policy is that? Might as well say we are going to take your money and give out your goods for free!!!
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