Providing contact information to seller

Question

Hi, I purchased an item a couple of months ago. I am now ready to install it, but the seller forgot to include the instructions. I contacted them, and they have the instructions, but need my email address. eBay will not allow me to share my email address with the seller. Any suggestions? Thanks.

comics-scifi-collectibles · Answer

@manhattanbeautynyc Have the seller check their order details to see if they still have your phone number.

Otherwise the only way around the eBay system as silly as it sounds is for the seller to list the instructions on a .01 cent auction. You pay for the instructions and then they can mail them or you can share contact information. You just place a .01 cent bid and then the seller ends early and sells to the " high bidder".

OR they can list it for .99 cents on a buy it now. You pay and then can share contact info.

Once the information is shared the seller can cancel the order and refund you as problem with buyers address. The seller will get their listing fees back when they cancel.