Promoted Listings - are they gone?

Question

What happened to promoted listings? Mine have all disappeared without notice.

mr_lincoln · Answer

Hi @rosebla_bla

In addition to the information @eastlaneave supplied please confirm that you ran a Promoted Listings Standard (PLS) campaign for a specific length of time. PLS can be set to Continuous OR with a start and end date.

Once the End date is passed the PLS campaign ends BUT listings that were clicked on during the Campaign are given a 30 day "attribute" so if they are purchased within the 30 days of the last click the PLS ad rate is applied to the sale and you pay that fee.

eastlaneave · Answer

-- Has your seller level dropped to Below Standard? If so, eBay won't let you use promoted listings.

Please check here for your seller level
https://sellerstandards.ebay.com/dashboard

and your Service Metrics are here
https://www.ebay.com/sh/performance/service-metrics