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Promoted listing
I am no longer able to promote listings. Option appears to be shut off
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I am no longer able to promote listings. Option appears to be shut off
comics-scifi-collectibles
Mentor1 year ago@meesashel "Above Standard or Top Rated sellers with enough account activity can promote fixed price listings for most categories."
General Campaign
If your account is Above Standard or Top Rated you can contact customer service to find out why you can't promote the listings.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST