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product subitution with out notifiying buyer
Is it eBay's policy to allow product substitution without notifying the buyer, bait and switch?
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Discussions in this board are limited to the original poster and Community Mentors
Is it eBay's policy to allow product substitution without notifying the buyer, bait and switch?
golfingaddict
Mentor6 months agoI don't believe that eBay has such a policy? Where is this policy you are stating?
If you do not get what you order you can file a claim and return the item for "not as described in listing"
Return an item for a refund | eBay
fashionsandbeauty4u
Mentor6 months ago@captjrhea
Of course it is not eBay's policy to allow Sellers to send you a different item than what you paid for.
If that's what happened, you could contact the Seller to see if it was an honest mistake on their part and give them the chance to make it right.
If that doesn't work then out, you have up to 30 days from delivery to open an Item Not as Described refund request on eBay.
You would need to open that request on eBay to start the refund process.