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Product sent to wrong address
Hello!
I had two packages to ship. I shipped the cup to the person who ordered the antique and the antique to the person who ordered the cup. What is the best way to get the right order to the right person?
Thanks!
1 comment
eastlaneave
Mentor1 year ago@amy7784
If your buyers are willing, create a shipping label for each using a 3rd party tool like Pirate Ship.
1) Create a label from a 3rd party site such as Pirate Ship
2) Save the label. By default the label is a PDF file
3) Open the pdf label and Save As a JPG file
- You could also screenshot or "clip" the label to make a JPG
4) Send the JPG to the buyer by eBay Messages. (PDFs don't send through messages.
You can either
- Have the return go to the 'right' person, or
- Have the return come back to you and then you mail again (more postage, but you can inspect etc)