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    Problems with AUTOHUBSHOP?
                     

    I was sent a defective replacement OE unit for my Mercedes Benz.  Two differing services centers (including a M-B dealership) have attempted to fix the problem to no avail.  AUTOHUBSHOP is now refusing to accept the unit back and provide a reimbursement.  Unfortunately both the service center and the dealership have suggested the unit is stolen and was re-sold.  Anyone else had or having difficulties with items purchased from AUTOHUBSHOP?

    scstraus_0
    scstraus_0
    1View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jacbarcollectibles

    jacbarcollectibles

    Mentor1 year ago
    643View listings

    It sounds like you have had the item for a while.  eBay only has a 30 days from receipt Money Back Guaranty.  If this time has passed then eBay cannot help you.  Unless the original owner reports it stolen and has a police report eBay will do nothing about this.  You can try going to your payment source to see about a charge back.  Each payment source will have a different time limit for a charge back and may require the item to be returned at your expense to get a permanent charge back.

                                           
    scstraus_0

    scstraus_0

    OP1 year ago
    1View listings

    Thanks for your response.  Unfortunately the item requiring multiple attempts to install and activate through multiple service centers extended the time.  I will reach out to my credit card and attempt to get some relief. Another interesting twist is that now AUTOHUBSHOP sent me a post facto message suggesting that they are now unwilling to negotiate since I left a "negative" review.  

                                           
                                                                                     
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