Problem with shipping set up

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A potential buyer isn't able to purchase. He gets a message saying that I haven't set up shipping for his area. I've tried ending and relisting with a different shipping rule, but it didn't help.

Any suggestions?

barbaramultiplied

174 View listings

Posted 8 months ago·Last reply 8 months ago

3 comments

wooden_flower

Mentor8 months ago

74096 View listings

@barbaramultiplied

Where is your buyer located? I see shipping only to the US - excluding AK & HI & PO Boxes - and PR in your items that I looked at.

barbaramultiplied

OP8 months ago

174 View listings

Thanks for your response. PO Box was the problem. I couldnâ€™t find the place to include or exclude them so I ended up opting out of business policies to go back to defaults.

I need to learn more about business policies before I try to use them again.

wooden_flower

Mentor8 months ago

74096 View listings

@barbaramultiplied

Iâ€™m glad you found a solution. Business policies were just being implemented when I retired, so I know very little about them.