I bought an AT&T set top box from a seller on eBay that was advertised as new. When it was delivered it was clear it was not new. The serial # on the package and on the device weâ€™re different but I tried to install it anyway. Kept getting an error code when following the directions to reset the device provided by the seller. I contacted the seller and they advised they would send me a replacement. A couple of weeks later and no delivery. I contacted the...

Problem with seller sending a replacement device and finally not refunding | Ask a Mentor

Problem with seller sending a replacement device and finally not refunding | Ask a Mentor | eBay Community