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Problem with a seller
I have a seller that misrepresented the quantity of an item sold.
The seller initially did not want to make the return but ebay stepped in and granted the return.
The seller wont send me a shipping label.
How do I deal with this?
2 comments
lady_madonna
Mentor3 years ago@johwinding-0
What do you mean that Ebay "granted the return"?
Ebay should have either provided you with the return label or issued you a refund.
If Ebay issued a refund, you are not obligated to return the item.
johwinding-0
OP3 years agoLady Madonna
Thanks for your help.
I really am not very good at this.
So.... I was told by the seller they did not do returns.
I wrote a negative feedback.
Somebody.... either Ebay or the Seller told me that they were granting a return.
Honestly I don't know how to tell the difference.
At that point I asked for a Shipping label in a message to the seller.
We have been going back and forth since then.
They have asked that I change the feedback....
I have refused until they send me the label.
It seems to be the only leverage I have.
A message I assumed that came from Ebay said I have until August the 2nd to make the return.
I feel like the Seller is trying to run out the clock.
Any help is appreciated.
Thank You