printer issues when printing my shipping label...
I had printer issues when printing....it would tear the labels. I thought (new seller here) that I was reprinting the same label but noooooooo I was getting NEW shipping labels from ebay with new tracking numbers. I know! Dumb me! So i was charged for each. I did go request canceling them due to printing issues. Will this actually work or did I lose out big and learn a lesson???? Stupid mistake....
4 comments
jacbarcollectibles
Mentor6 months agoWell you may have learned a lesson but not lost your money. If you went to your shipping label page and cancelled the unused labels then the shipping carrier must see that the labels were not used. This takes 21 days. Once the refund is allowed eBay will let you know and the refund will be available as a payout.
kkay70
OP6 months agoThanks so very much for the information! Much appreciated!!
comics-scifi-collectibles
Mentor6 months ago@kkay70. Don't feel too bad. It's an easy mistake to make. Any time something doesn't work right just come here for help.
VOIDING:
You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>
https://www.ebay.com/ship/labels/seller-hub
Then the postal service will refund you in about 3-4 weeks on your all transactions page here>
https://www.ebay.com/mes/transactionlist?sh=true
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REPRINT:
Go to this page and select Download next to the label. You can reprint/ download up to 7 days from the date of purchasing the label.
https://www.ebay.com/ship/labels/seller-hub
Do NOT select Get another label or you are purchasing a new label.
kkay70
OP6 months agoThank you so very much for the information and detailed advice! So very much appreciated!!