LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconPrinter is broken but already chose print label option. I need the QR code but can’t find it I hate not having a real person to ask. AI is awfulroscoe625310View listingsPosted 4 months ago·Last reply 4 months ago 1 commentComment NewesteastlaneaveMentor4 months ago~Community Mentor~4652View listings@roscoe625 You'll have to cancel the label that's supposed to be printed, and then request a label again, only select QR code before you click print. Here's how to cancel (or void) an unused shipping label you purchased on eBay: - Go to Manage shipping labels: https://www.ebay.com/ship/labels/my-ebay- Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.- Choose your reason for canceling the label. - Select Cancel shipping label. You have 28 days to cancel a label. The refund will come about 21 days after you cancel. Then, you can print another label:1) Go to the order https://www.ebay.com/mys/sold2) Select View Order Details, then Get Another Label <<==3) Enter the correct weight and dimensions for your package and select Shipping Method4) Select QR Code -- Here is a help page where you can learn more: https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3
eastlaneave
Mentor4 months ago@roscoe625
You'll have to cancel the label that's supposed to be printed, and then request a label again, only select QR code before you click print.
Here's how to cancel (or void) an unused shipping label you purchased on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/labels/my-ebay
- Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.
- Choose your reason for canceling the label.
- Select Cancel shipping label.
You have 28 days to cancel a label. The refund will come about 21 days after you cancel.
Then, you can print another label:
1) Go to the order https://www.ebay.com/mys/sold
2) Select View Order Details, then Get Another Label <<==
3) Enter the correct weight and dimensions for your package and select Shipping Method
4) Select QR Code
-- Here is a help page where you can learn more:
https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3