printed wrong shipping label

Question

I sold a package size 18 x 10 x 10. When I went to print the label, I saw bay selected USPS Priority mail even though I listed the shipping method as Media Mail ,and that was what the buyer chose as well. Media Mail was $21.10 for the package and this USPS Priority is $7.65.

I paid for the USPS Priority since that was the option ebay chose. I never had a problem printing labels before including using Media Mail. So I wasn't paying enough attention I guess. Why would ebay choose/highlight an option (Priority Mail) different than the one that had already been decided upon (Media Mail) ?

I have no idea what I should do. Ebay chat with an agent is not available. If anyone can help I would be very appreciative. Thank you!

kensgiftshop · Answer

To buy a Media Mail label through Ebay, the item has to be listed under a category that qualifies for Media Mail. Collectables don't qualify for it.