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print a returning shipping label
They will return an item to me and I don't know how to print the label to send it to the buyer please help
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Locked
Discussions in this board are limited to the original poster and Community Mentors
They will return an item to me and I don't know how to print the label to send it to the buyer please help
lady_madonna
Mentor3 years ago@bubube-35
You aren't the one to print the return shipping label, the buyer prints the label you send to them electronically.
If the buyer has filed a Return Request, follow the instructions below:
PER EBAY:
Return shipping options
When you’re responsible for return shipping, you can choose from a number of options in the return request form. To get to the return request form, go to your Returns dashboard and select View return details. If you’ve accepted the buyer’s return or offered to send them a replacement, you can choose one of the following options to let them ship the item back to you.
Send an eBay shipping label
If the package meets the size requirements set by the return carrier, you can purchase a return shipping label through the return request and send it to your buyer. They can then print the label and use it to send the item back to you.
Here’s how to send an eBay shipping label from the View return details section:
https://www.ebay.com/help/selling/managing-returns-refunds/return-shipping-sellers?id=4703