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print a return label for an item that I bought as guest and not my eBay account
How do I print a return label for an item that I bought as guest and not my eBay account
3 comments
princefrederickdentist
OP1 year agothank you. I did sign out , but when I click on print label , it direct me to sign in,
does not give me return label
eburtonlab
Mentor1 year agoAre you sure you purchased as a guest? If you purchased using a different eBay account rather than as a guest, you must sign in to the account you used to make the original purchase.
If you cannot print the label you will have to contact eBay directly.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
eburtonlab
Mentor1 year ago@princefrederickdentist
Guest purchases are not connected to your eBay account, so to print your return label you will need to sign out of your current eBay account before using the link in the email you received from eBay to print your return label.