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When I go to List an item there is no option to upload a video
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Locked
Discussions in this board are limited to the original poster and Community Mentors
When I go to List an item there is no option to upload a video
comics-scifi-collectibles
Mentor2 years ago@harlequinvintagechicago Are you using the Advanced Listing Tool in Seller Hub on a computer?
If you are and it's not showing the video option what is the item you are trying to list? I think it's not available in some categories such as business and industrial. or any classified or service listing.
You need to use the Advanced Listing Tool that is located in Seller Hub to have the add video option in the photo section when CREATING your listing on a computer.
To access Seller Hub:
1. Go to https://www.ebay.com/sh/landing
2. Click Start Using Seller Hub
3. Then, go here to your active listings page to create a listing:
https://www.ebay.com/sh/lst/active and click the blue Create listing button near the top, right-hand side of the page.
Here's a link that has screen shots of how to add a video:
https://export.ebay.com/en/listings/how-optimize-your-listings/adding-a-video-to-your-listing/#tips
Video Format Requirements
The maximum supported video size is 150 MB
The maximum upload resolution is 1080p
Supported output resolutions are 240p, 360p, 480p, and 720p
MP4 file types- MPEG-4 Part 10 or Advanced Video Coding (MPEG-4 AVC)
Providing links to YouTube or other video platforms is not supported
Listings with variations do not support videos