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postal service delay refunded so Im out after item did arrive
postal service delay refunded so Im out after item did arrive
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Locked
Discussions in this board are limited to the original poster and Community Mentors
postal service delay refunded so Im out after item did arrive
comics-scifi-collectibles
Mentor5 months ago@myrtl49 You may be eligible for seller protection>>
If you ship on time and refund the buyer when they ask through a INR refund request then you do qualify for Seller Protection if the item finally arrives IF you use an eBay shipping label. See this notice>
https://www.ebay.com/sellercenter/news/2025-september/inr-policy-updates
If the buyer files an INR case and tracking shows movement then you can ask eBay to give the item more time to arrive.
Filing a missing mail search is helpful many times. If that doesn't work then you file a postal insurance claim.