Post Office does not deliver
So are we responsible for the Post Office now? Keep losing sells because the post office is behind. If so, I'm done with Ebay. Can't control the post office.
2 comments
So are we responsible for the Post Office now? Keep losing sells because the post office is behind. If so, I'm done with Ebay. Can't control the post office.
comics-scifi-collectibles
Mentor6 months ago@jtcardman. I see that you are using eBay Standard Envelope for at least some of your items. Are you filling insurance claims if the buyers are filling not received refund requests?
Here's my general advice for eBay Standard Envelope:
eBay Standard Envelope is a Metered Mail shipping method and the tracking can only be read by the sorting equipment. You can't look it up on the USPS site like regular tracking you have to use this tracking tool> https://www.trackmyshipment.co/
If a buyer files a not received refund request then you can file an insurance claim to get your money back. See this link>
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=5308&st=3&pos=1&query=eBay%20standard%20envelope&intent=eBay%20standard%20&lucenceai=lucenceai&docId=HELP1689#section6
For future shipments I recommend dropping your envelopes in the metered mail box at your post office.
You can also review this post by a fellow Mentor that has screenshots of proper packing as the envelope must remain flexible enough to easily bend around standard coffee mug to be read by the sorting equipment. The example is for coins but the same rule applies for post cards and trading cards. A high volume card seller said that he uses a few sheets of standard printer paper around the card to protect it.
https://community.ebay.com/t5/Ask-a-Mentor/Standard-envelope-shipping/m-p/34239169#M5984
jtcardman
OP6 months agoI will be filing alot of claims. I am going to but from Ebay and just say I did not receive item and keep item and get my money back. Easy scam to do.